[ Scope ]
What I actually do.
Six areas. Built, run, handed back.
[ 01 ]
The work
The six blocks.
[ 01 ]
Process
Document the workflows that hurt. Standardise them. Make them survive the next hire. Stop reinventing.
[ 02 ]
Systems & stack
Audit the tools. Kill what is unused. Configure what stays. Tooling that the team actually uses.
[ 03 ]
KPIs & reporting
One KPI tree. Weekly written ops update. Monthly business review. Board pack on a clock.
[ 04 ]
Team
Org chart that matches reality. Hiring loops that work. Performance and accountability without theatre.
[ 05 ]
Suppliers
Vendor list, contracts, SLAs. Renegotiate the bad ones. Cut the dead ones. Own the spend.
[ 06 ]
Execution
Things ship. On time. With an owner. Visible status. No more 'what is happening with X?'
[ 02 ]
Out of scope
What I do not do.
- [ - ] Write the marketing copy. Sit in design reviews. Replace a CMO.
- [ - ] Code in your repo. Replace a CTO.
- [ - ] Sell. Run the pipeline. Replace a head of sales.
- [ - ] Run payroll. Replace a CFO or HR director.
I build the operating model around those seats. I do not occupy them.
[ Next step ]
Want this scope inside your company?
One call. Tell me which block hurts most.