[ Scale-ups ]
Operations for scale-ups.
You raised. The deck promised growth. The operating model still belongs to the pre-seed company. That gap is where money burns.
[ 01 ]
Symptom
The classic gap.
- [ * ] Revenue up 3x. Process the same.
- [ * ] Headcount up 4x. Onboarding non-existent.
- [ * ] Leadership team shipping their old IC work.
- [ * ] Forecast is a guess.
- [ * ] Founder is the queue.
[ 02 ]
What I build
The first 90 days.
- Weekly KPI cadence the leadership team owns
- Hiring loops that ship roles in under 6 weeks
- Onboarding playbook for the next 20 hires
- Forecast you can defend to the board
- RACI for the 5 workflows that ship product or revenue
- Vendor stack rationalised. Spend visible.
[ 03 ]
Proof
Done it before.
As Managing Director Italy at LeoVegas: scaled revenue from €3M to €18M in 12 months while building the operation. Led 100+ across 10+ markets. Cut marketing-to-revenue from 40% to 30% and added 18% EBITA uplift.
[ Next step ]
Closing the gap before the runway closes.
One call. Map the bottleneck.
[ 04 ]
Q&A
Scale-up questions.
[ 01 ]
Is a fractional COO right for a Series A company?
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[ 01 ]
Is a fractional COO right for a Series A company?
Yes if headcount is past 25 and revenue past €3M. Below that, hire an ops manager. Above €30M revenue, start the full-time COO search and use fractional to bridge.
[ 02 ]
Do you replace the head of ops?
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[ 02 ]
Do you replace the head of ops?
No. I build the seat above them or the operating model around them. Heads of ops keep running their function. I run cross-function.
[ 03 ]
Do you help with international expansion?
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[ 03 ]
Do you help with international expansion?
Yes. Built the Italian market from scratch to €18M for a Nasdaq-listed operator. Live in the trade-offs of local hires vs central playbook and market entry sequencing.
[ 04 ]
What if my investors ask who is running operations?
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[ 04 ]
What if my investors ask who is running operations?
You name me. I sit in the investor update, on quarterly reviews, and on the board pack. LP-ready reporting is table stakes.
